Our Company & Vision

Founded in 2014, AKAMAIMD LLC is a locally owned and operated medical billing company based in Hilo, Hawaii. Since its inception, the organization has committed itself to serving the community by providing exceptional medical billing services tailored to the needs of local healthcare practices.

At the heart of AKAMAIMD’s mission is a dedication to partnership. Unlike traditional billing companies that merely process claims, AKAMAIMD positions itself as a true ally in the complex landscape of medical billing. They work tirelessly to ensure that every claim, regardless of its size, is accurately processed and paid. This commitment alleviates the burden of processing, correcting, rebilling, and following up on claims from healthcare providers, enabling them to focus on what they do best: delivering quality patient care.

The company employs a meticulous approach to claim submissions to enhance the efficiency of the billing process. Each claim is thoroughly cleaned before submission to significantly improve denial rates. By utilizing electronic submissions through a reliable clearinghouse, AKAMAIMD accelerates the payment process, ensuring that providers receive their reimbursements in a timely manner. To maintain a clear accounts receivable (AR) environment, they also expertly post payments and manage patient invoicing, keeping patients informed of their responsibilities.

In the event of claim denials or rejections, AKAMAIMD does not shy away from challenges. The team proactively reviews each claim, implements necessary corrections, and diligently rebills. They maintain open lines of communication with insurance companies to follow up on claims that may fall behind schedule, ensuring that no opportunity for payment is overlooked.

While many billing services focus heavily on software solutions, AKAMAIMD is distinct in its philosophy that software should not complicate the billing process. Whether their clients are already utilizing a preferred medical billing software or starting anew, AKAMAIMD demonstrates flexibility and dedication. The company actively collaborates with existing practice management software to ensure seamless integration and superior service quality. For those without a preferred solution, AKAMAIMD has partnered with an award-winning practice management software to provide an effective alternative.

As a local business, AKAMAIMD takes pride in its proximity to its clients. This geographic advantage translates into practical benefits, such as readily accessible technical support, training, and ongoing assistance—just minutes away from the offices of those they serve.

The apex of AKAMAIMD's dedication to excellence is reflected in the success of their clients. Many who heed their professional recommendations have achieved membership in the Trizetto 99% Club, an esteemed recognition awarded by the clearinghouse for outstanding claim performance. This accolade underscores AKAMAIMD’s effective strategies and highlights its unwavering commitment to ensuring that healthcare providers' billing processes perform at their best.

In summary, AKAMAIMD LLC is not merely a billing service; it is a steadfast partner dedicated to enhancing the financial health of healthcare practices in Hilo and beyond. Through meticulous claim management, local support, and a commitment to excellence, AKAMAIMD stands as a beacon of reliability in the field of medical billing